Escrow Manager

CA - Newport Beach
Pay Rate: $80000 - $85000 per hour

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Overview:

We are seeking a highly experienced Regional Escrow Manager to oversee Escrow Officer Floaters and support escrow operations across multiple locations. This role combines management, mentoring, and hands-on escrow work to ensure seamless operations, compliance, and exceptional service.

Key Responsibilities:

  • Escrow Operations:

    • Oversee escrow processes, ensure compliance, and safeguard confidential information.
    • Handle complex transactions, review contracts, prepare escrow instructions, and facilitate closings.
    • Resolve title issues and manage documentation for seamless transactions.
  • Team Leadership:

    • Supervise and mentor Escrow Officer Floaters, providing guidance and constructive feedback.
    • Monitor performance for accuracy, compliance, and adherence to company policies.
    • Conduct one-on-one meetings, manage training programs, and facilitate professional development.
  • Customer Service:

    • Respond promptly and professionally to customer inquiries.
    • Ensure high-quality service standards are met in all interactions.
  • Operational Management:

    • Schedule tasks, manage time effectively, and delegate responsibilities to maintain efficiency.
    • Conduct performance evaluations and recommend salary adjustments as needed.

Qualifications:

  • Experience:

    • 5+ years as an Escrow Officer.
    • 2+ years in a supervisory role.
  • Skills:

    • Proficiency in Microsoft Office (Outlook, Word, Excel).
    • Strong communication, problem-solving, and organizational skills.
    • Leadership and team-building abilities with a focus on customer service.
  • Requirements:

    • Valid driver's license and reliable transportation for travel as needed.
    • Familiarity with escrow compliance and related laws.

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