Escrow Manager
CA - Newport BeachPay Rate: $80000 - $85000 per hour
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Overview:
We are seeking a highly experienced Regional Escrow Manager to oversee Escrow Officer Floaters and support escrow operations across multiple locations. This role combines management, mentoring, and hands-on escrow work to ensure seamless operations, compliance, and exceptional service.
Key Responsibilities:
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Escrow Operations:
- Oversee escrow processes, ensure compliance, and safeguard confidential information.
- Handle complex transactions, review contracts, prepare escrow instructions, and facilitate closings.
- Resolve title issues and manage documentation for seamless transactions.
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Team Leadership:
- Supervise and mentor Escrow Officer Floaters, providing guidance and constructive feedback.
- Monitor performance for accuracy, compliance, and adherence to company policies.
- Conduct one-on-one meetings, manage training programs, and facilitate professional development.
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Customer Service:
- Respond promptly and professionally to customer inquiries.
- Ensure high-quality service standards are met in all interactions.
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Operational Management:
- Schedule tasks, manage time effectively, and delegate responsibilities to maintain efficiency.
- Conduct performance evaluations and recommend salary adjustments as needed.
Qualifications:
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Experience:
- 5+ years as an Escrow Officer.
- 2+ years in a supervisory role.
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Skills:
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Strong communication, problem-solving, and organizational skills.
- Leadership and team-building abilities with a focus on customer service.
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Requirements:
- Valid driver's license and reliable transportation for travel as needed.
- Familiarity with escrow compliance and related laws.