Escrow Branch Manager

TX - San Antonio
Pay Rate: $50000 - $75000 per year

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Job Summary:
We are seeking a highly experienced and driven Escrow Branch Manager to lead our Title & Escrow operations. In this role, you will oversee branch operations, manage a high-performing team, and ensure the successful execution of real estate transactions. If you thrive in a leadership role and have a deep understanding of the Title & Escrow industry, we want to hear from you.

Key Responsibilities:

  • Oversee daily operations of the escrow branch, ensuring compliance with state regulations and company policies.
  • Lead and mentor a team of escrow officers, assistants, and staff, fostering a collaborative and high-performing environment.
  • Manage a portfolio of complex escrow transactions, including residential, commercial, and builder closings.
  • Build and maintain strong relationships with real estate agents, lenders, and other stakeholders.
  • Monitor branch performance metrics and implement strategies to achieve operational efficiency and customer satisfaction.
  • Address and resolve escalated issues or challenges in transactions promptly and professionally.
  • Ensure the branch meets or exceeds revenue targets while maintaining quality standards.

Qualifications:

  • 5+ years of experience in Title & Escrow operations, with at least 2 years in a leadership or management role.
  • Comprehensive knowledge of real estate transactions, title insurance, and escrow processes.
  • Proven ability to manage and motivate a team to achieve goals and maintain a high level of customer service.
  • Exceptional communication and organizational skills.
  • Proficiency with escrow software (e.g., SoftPro, RamQuest) and Microsoft Office Suite.
  • Notary Public designation preferred but not required.
  • Medical, Dental, Vision: Comprehensive coverage including prescription drug benefits when enrolled in medical.
  • Paid Time Off: Includes 9 holidays, 8 sick days, 2 personal days, and 3 weeks of vacation that accrue over time.
  • Retirement Planning: Eligibility to enroll in a 401(k) plan with company match for both part-time and full-time employees.
  • Adoption Assistance Program: Reimbursement of up to $30,000 per child for eligible adoption expenses, with no limit on the number of children.
  • Well-Being Max Bonus: Wellness program offering resources and incentives to support health and well-being.
  • Education Assistance Program: Student debt repayment program for eligible full-time employees with at least 1 year of tenure.
  • Home Purchase Program: Special benefits and assistance for employees and their immediate families purchasing a new home.
  • Mortgage & Title Discounts: Exclusive mortgage and title benefits available.
  • Associate Discount Program: Access to discounts on necessities and extras through the Perks at Work program, including concert tickets, flights, electronics, and vacations.

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