Escrow Officer

FL - Tampa
Pay Rate: $50,000 - $60,000 per hour

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Responsibilities

This position requires an energetic and customer service-driven title professional that will mentor and lead associates and focus on delivering top-notch service. The successful candidate will be a team player and assist in clearing title requirements, preparing ALTA and CD settlement statements, drawing necessary documents, conducting and/or preparing documents for formal closing presentations with buyers, sellers, and their agents, and disbursing funds. The candidate will also be responsible for ensuring our clients are satisfied with our service.

  • Communicates and coordinates daily responsibilities with the Branch or Escrow Manager
  • Effectively communicates in person and on the telephone with clients and customers. Answer customer questions and/or telephone calls concerning the status of pending items in the escrow files. Takes a proactive approach to providing status updates for Agents
  • Takes terms and information needed to process escrow
  • Draws instructions and supporting documents for signing
  • Signs-up customers explaining our instructions and documents
  • Audits and closes files when all funds and documents are received
  • Disburses funds
  • Review's commitment and/or preliminary title report to verify vesting and legal description. Compares exceptions shown in title report with buyers', sellers', and lenders' instructions for possible liens or encumbrances not authorized in escrow or lender instructions.
  • Directs and may participate in preparing settlement sheets showing a detailed breakdown of escrow, title, loan, brokers' commissions, and other changes. Requests the issuance of title policies or other evidence of title.
  • Trains, supervises, guides, and assigns and reviews the work of one or more escrow closers and/or assistants.
  • Maintains confidentiality of all proprietary information and escrow transactions
  • Understands and complies with escrow accounting procedures
  • Understands and complies with Good Funds Law
  • Refers questionable requests from customers to management for guidance
  • Notarizes signatures as requested
  • Knows Rate Manual and quotes accurate fees
Qualifications
  • High School diploma or equivalent skills
  • Escrow education and/or certificate
  • Maryland and Virginia Title Producer License as well as a Virginia Notary License Mandatory
  • One-year responsible Escrow Officer Experience (or two years of general escrow experience)
  • Supervisory experience preferred
  • Basic terminology and documents related to title and escrow
  • Customer service techniques
  • Capable of processing standard sale, subdivision, loan only, exchange, and commercial escrows without assistance
  • Identifying, obtaining, reading detail relevant to escrow
  • Being productive, efficient, and meeting deadlines in a high-volume environment

Benefits:

  • Medical, Dental, & Vision
  • FSA (Flexible Savings Account), DSA (Dependent Savings Account)
  • 401(k) w/ company matching
  • Maternity and Paternity Leave
  • Vacation, Sick, Personal Time Off
  • Associate Home Purchase Assistance
  • Well Being incentive Bonuses
  • Company Holidays (10 annually)

Type
Regular Full-Time


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