Consumer Lending Support

CA

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Do you have experience helping people with financial and lending requests in a warm, caring, friendly manner? Do you have a passion for serving the community through financial education? We'd like to speak with you.

A Loan Officer is an experienced service position dedicated to finding, reviewing and approving consumer loans; including auto and personal loans, while educating applicants on solutions that address financial needs.

Essential Functions And Responsibilities
  • Providing excellent member service.
  • Organizing and navigating through high volumes of loan applications with attention to detail.
  • Reviewing and analyzing Auto, Unsecured and Home Equity loan requests to determine the creditworthiness of applicants.
  • Approving loan applications within designated authority while mitigating credit union losses.
  • Educating loan applicants and members of Arrowhead products and services to assist with financial goals.
  • Handling complex member disputes relating to loan decisions, including; working with Arrowhead or dealer partners.
No aggressive sales goals – our focus is serving Members.

Benefits Include:
  • Medical, Dental, and Vision Insurance for part-time and full-time employees.
  • 401K Retirement Savings Plan with company match.
  • Starting annual accrual of 15 days of paid time off, 11 paid holidays, and paid sick leave (and increases with tenure!).
  • Company-provided life insurance at twice your annual salary.
  • Perks include consumer loan discounts, DoorDash DashPass, Modern Health members, Care.com subscription, and more.

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