Consumer Lending Support
CAPay Rate: $25 - $30 per hour
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Do you have experience helping people with financial and lending requests in a warm, caring, friendly manner? Do you have a passion for serving the community through financial education? We'd like to speak with you.
A Loan Officer is an experienced service position dedicated to finding, reviewing and approving consumer loans; including auto and personal loans, while educating applicants on solutions that address financial needs.
Essential Functions And Responsibilities
- Providing excellent member service.
- Organizing and navigating through high volumes of loan applications with attention to detail.
- Reviewing and analyzing Auto, Unsecured and Home Equity loan requests to determine the creditworthiness of applicants.
- Approving loan applications within designated authority while mitigating credit union losses.
- Educating loan applicants and members of Arrowhead products and services to assist with financial goals.
- Handling complex member disputes relating to loan decisions, including; working with Arrowhead or dealer partners.
Benefits Include:
- Medical, Dental, and Vision Insurance for part-time and full-time employees.
- 401K Retirement Savings Plan with company match.
- Starting annual accrual of 15 days of paid time off, 11 paid holidays, and paid sick leave (and increases with tenure!).
- Company-provided life insurance at twice your annual salary.
- Perks include consumer loan discounts, DoorDash DashPass, Modern Health members, Care.com subscription, and more.