Title Insurance Coordinator

MO - St Louis
Pay Rate: $18 - $35 per hour

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We are currently looking for a Closing Coordinator with industry experience and excellent customer support skills to join the team of a National Title Company with an office in St Louis, MO. The position is onsite.

  • Our client, a wholly-owned subsidiary of a real estate powerhouse, is a group of well-funded technology and real estate entrepreneurs. Our mission is simple. We want to modernize the multi-billion dollar title and settlement industry to deliver a seamless, transparent, and delightful experience to buyers and sellers and make our real estate and lending partners look like geniuses and rock stars in the process. We are putting together a team of innovative, hungry, and highly motivated professionals to blend technology and customer service with a dash of automation and good old know-how to build a new kind of national title agency.

    A diverse, inclusive culture is vital to our client's mission of making real estate better for people from all walks of life. We're proud that our client is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the only way for a business to thrive over the long haul.

    As a Closing Coordinator(Escrow Assistant,) you will interact and correspond with all parties and agents throughout the settlement process.

    The Role:

  • Place all title orders for multiple States
  • Obtain pertinent info from customers/agents for the title department to clear the title
  • Obtain funding authorization from mortgage lenders
  • Maintaining consistent communication with the assigned Closing Advisor
  • Ensuring the system is constantly updated with notes on all email and phone communication
  • Obtain all utility information, including final bills
  • Escalating any items that could affect the closing date to Closing Advisor
  • Provide a great customer experience
  • Fostering a team environment to get the file to the finish line
  • Work within the team to ensure the file closes on time
  • Management can add to the Responsibilities at any time
  • Skills and Experience:

  • Attention to detail and the ability to be organized in a fast-paced environment.

  • Must have a strong customer service background and title and/or real estate knowledge to be able to guide clients and agents through every step of the process while also working closely as a team.

  • Closing Coordinators should love a challenge and enjoy creative problem solving to keep our clients and agents happy.

  • Strong written and verbal communication skills along with a positive, "can-do attitude.

  • 1 to 3 years of professional office experience is preferred, particularly in a customer-facing position. We're also excited to meet recent graduates looking to start a career.

  • Experience in the Title Industry preferred

  • Resware, Tableau, Google Drive are software/technologies that we use.

  • What We Offer:

  • An open, entrepreneurial environment: New ideas are always welcome. We want to foster an environment of continuous improvement where everyone on the team contributes.

  • Competitive compensation packages

  • Generous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and more

  • Amazingly smart and fun teammates and a management team invested in your growth and success.

Equal opportunity employer committed to hiring a diverse workforce

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