Remote Closing Specialist II

Valid Through: 10/29/2021

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  • Responsible for supporting real estate closing transactions by providing a high level of customer service and proactive communication with both internal and external customers including lenders, borrowers, notaries, vendors, attorneys and county offices.
  • Utilizes working knowledge and expertise of mortgage loan documents and recording requirements at the various counties nationwide.
  • Demonstrates basic technical aptitude and knowledge of systems and tools.
  • Accountable for meeting hourly SLAs and time-sensitive production goals with accuracy and professionalism.
  • Resolves closing issues that may impact signing and funding dates.
  • Compiles documents for closing package including preparation of documents, ATLA Settlement Statement, gathering of state specific forms, tax information and order payoffs.
  • Identifies and resolves basic informational or clerical errors related to vesting, loan amount, payoff and taxes in a timely manner.
  • Reviews loan documents for accuracy and completion to ensure CD balances with ALTA; follows up with lender if ATLA modifications are required.
  • Calculates title fees, transfer taxes, recording fees and payoffs; identifies and escalates incorrect monetary amounts.

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