Front Office Assistant

CA - Valencia

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  • Enssures timeliness of services rendered to patients
  • Provides information regarding medical treatment and/or services to be offered during the visit and explains them to the patient/parent
  • Listens to complaints from patients regarding services rendered
  • Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records
  • Demonstrates accurate knowledge in management of emergency situations
  • Accurately performs visual testing and on-site testing.
  • Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off
  • Maintains set-up for collection of all cultures and arranges transportation to Laboratory
  • Maintains competency in all point of care laboratory procedures, including but not limited to: urine dipstick, glucose monitoring, urine pregnancy testing, rapid strep, lead level, hemoglobin.
  • Under the direction of the license provider, administer injections and other diagnostic test/referrals as order, including immunization, completing lab and x-ray requisitions, and other services ordered
  • Ensures that clinical visits summaries are printed and provided to each patient at the conclusion of the visit.
  • Assists in preparation of office for a site review and audit

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